All items are sent from our base in Hertfordshire, UK within 48 hours of your order being placed, unless otherwise stated on the product page.
How will my parcel be delivered?
Customers in the UK can select from the following options:
- Standard Delivery: Most parcels are sent using Royal Mail First Class or larger parcels using a courier service. In nearly all cases this means your package will arrive the next day, but please allow up to 3 – 4 days, as delays with the Royal Mail can sometimes occur. Please use the comment box for details on where we can leave your parcel if you are not in, however please be aware we do not accept responsibility for parcels left in a safe place.
- Next Day Delivery: If you require your item quickly, please order before 2pm for guaranteed delivery the following business day. A signature will be required upon delivery.
- Please Note, you will need to be at home to sign for this parcel. Undelivered parcels will be returned to the nearest sorting office for your collection.
- Saturday Delivery: If you require your item to be delivered on a Saturday, please order before 2pm on the Friday before. The parcel will be sent using Royal Mail Saturday Delivery and will require a signature. Again someone must be at home to sign for the parcel. Thank you.
What are the charges?
Our delivery charges are calculated on weight and the size of the order. Standard Delivery costs start at £1.95.
For Next Day Delivery services, prices start at £8.95 but depend of the size and weight of the order.
Orders over 2kg will be sent by courier delivery (UK Mail) and delivered in 1-2 business days.
We always aim to keep our Postage and Packing charges as low as possible with the best possible delivery options for you.
We ship World Wide! Most orders are now sent using the International Tracked and Signed delivery service or by Courier Delivery (DHL or UPS).
You will be asked to choose your country when you go through the checkout process and the international delivery cost will be quoted before you confirm your payment.